{{$ticket->title}} @if($ticket->last_reply_by != auth()->id()) @endif

@if(!empty($is_agent)) {{$ticket->customer->display_name ?? ''}} @endif @if($ticket->cat) @php $cat_trans = $ticket->cat->translate() @endphp {{$cat_trans->name ?? ''}} @endif @if($ticket->last_reply_at) {{human_time_diff($ticket->last_reply_at)}} ago @endif
@if($ticket->last_reply) {{$ticket->last_reply->display_name}} @endif
{{$ticket->status_text}}